Custom Orthotic Insole Manufacturing for Professionals
Partner with Mark Smith Orthotics for Your Patients
At Mark Smith Orthotics, we work in close partnership with healthcare professionals to provide bespoke, clinically informed custom orthotic insoles for patients who require accurate, reliable, and well-crafted foot support.
With over 34 years of experience, we support a wide range of professionals, including orthotists, podiatrists, chiropodists, physiotherapists, chiropractors, osteopaths, doctors, hospital clinics (NHS and private), and orthotics manufacturers. Our role is to act as a trusted extension of your clinical care — manufacturing orthoses that reflect your assessment, prescription intent, and your patient's real-world demands.
Trusted Clinical Manufacturing Partner
Every pair of orthotic insoles is individually designed and hand-crafted by Mark Smith, an experienced orthotics fitter, designer, and manufacturer. We do not mass-produce or automate prescriptions. Each orthosis is built from a physical foot impression, rectified and balanced by hand using clinically appropriate materials and construction techniques.
This bespoke approach allows for:
- Accurate anatomical capture
- Controlled biomechanical correction
- Improved comfort and patient compliance
- Durable, long-term performance
Orthoses can be designed to support pain management, injury recovery, postural alignment, workload tolerance, or performance needs, always tailored to the individual patient, their footwear, and clinical objectives.
Who We Work With
We regularly manufacture custom orthotic insoles for professionals across a wide range of disciplines, including:
- Orthotists and orthotics manufacturers
- Podiatrists and chiropodists
- Physiotherapists
- Chiropractors and osteopaths
- Doctors and consultants
- NHS hospitals and clinics
- Private healthcare practices
- Sports medicine and rehabilitation professionals
Whether you are prescribing orthoses directly, outsourcing manufacture, or seeking a dependable production partner, our service is designed to integrate seamlessly into your existing clinical workflow.
A Professional-Led Impression Process
To maintain clinical accuracy and professional oversight, impression boxes are supplied directly to you, not to the patient.
This ensures:
- Impressions are taken under professional supervision
- Consistent positioning and technique
- Greater confidence in the final orthotic outcome
Once ordered, we dispatch the impression box to your clinic or practice. You take the foot impressions during consultation or treatment, add any clinical notes, prescription details, or design preferences at checkout, and return them to us for manufacture.
This model maintains full professional control while removing the need for in-house manufacturing.
Simple, Flexible Ordering for Professionals
Our ordering process is designed to be clear, efficient, and supportive, respecting the time pressures of clinical practice. You can:
- Order orthoses on behalf of patients
- Submit impressions taken in the clinic
- Provide footwear guidance and activity considerations
- Specify correction level, support priorities, or accommodation needs
We are happy to work from detailed prescriptions or general clinical guidance, and we are always available to discuss complex cases where collaboration may be beneficial.
Professional Benefits & Trade Pricing
Approved professional partners receive 20% off standard consumer pricing, allowing you to offer bespoke orthotic solutions without compromising quality or increasing administrative burden. Professional benefits include:
- Preferential trade pricing
- Consistent, high-quality craftsmanship
- Flexible design and material options
- Clear communication throughout manufacturing
- Ongoing support and aftercare guidance
There are no minimum order requirements and no exclusivity agreements — our aim is to support your practice, not restrict it.
Professional Account Access
Applying for a professional trade account is quick and straightforward.
- Complete the Professional Account Application - Select your professional role and provide basic verification details.
- Auto-Approval for Most Professionals - The majority of healthcare professionals receive immediate approval and access to trade pricing.
- Start Ordering - Once approved, you can place orders, receive impression boxes, and begin submitting cases straight away.
If any clarification is required, our team will contact you promptly.
UK Medical Device Compliance
Bespoke orthotic insoles are classified as custom-made medical devices under UK Medical Device Regulations when intended to treat, prevent, or alleviate injury, dysfunction, or disability.
As a custom orthotic manufacturer, Mark Smith Orthotics fully complies with all applicable regulatory requirements, including:
- Custom-made device exemptions
- Appropriate documentation and traceability
- Material safety and manufacturing standards
This ensures confidence for both professionals and patients.
Supporting Better Outcomes Through Collaboration
We believe the best orthotic outcomes are achieved through collaboration between clinician and manufacturer. By combining your clinical expertise with our specialist orthotic craftsmanship, patients receive orthoses that are not only comfortable but also clinically appropriate, durable, and effective.
If you are seeking a reliable, experienced, and genuinely bespoke orthotic manufacturing partner, we would be delighted to work with you.
Apply for a Professional Account today and support your patients from the ground up.
Frequently Asked Questions
Find clear, helpful answers to common questions about our custom orthotics, fitting process, materials, benefits, care, warranties, and more to support your foot health and comfort.
How do I order bespoke custom-made orthotic insoles?
Simply purchase our Bespoke Insole Kit. We’ll guide you through taking accurate foot impressions at home, then hand-craft your custom insoles in our workshop and post them back to you.
Why do my feet hurt, and how can custom-made insoles help?
Your feet hurt due to poor biomechanics, flat arches, or uneven leg length, which strain muscles and joints. Our custom-made insoles correct alignment, support your unique foot shape, relieve pressure, and restore pain-free movement.
How do insoles help with Work-Related Foot Pain?
Long hours standing or walking at work overload tired feet and misaligned joints. Our handmade custom insoles provide targeted support, improve posture, reduce fatigue, and keep you comfortable throughout your working day.
How can custom insoles help with Ehlers-Danlos Syndrome and Hypermobility?
Ehlers-Danlos and hypermobility cause unstable, over-flexible feet and excessive pronation. Our bespoke insoles offer precise support and control, stabilise your joints, reduce pain, and improve balance and daily mobility.
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"Before, my feet hurt while hiking, gardening and caring for the horses and home. After seeing Mark Smith Orthotics, I can walk for longer distances without pain."
Val Bell
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"Before the insoles, I had foot pain from a flat arch in my feet. Now, I am pain-free, and can move without lower back pain and can walk further and faster."
Tom Cartner
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"Mark Smith Orthotics have now become indispensable by correcting my posture, straightening my hips, dramatically reducing pain during daily activities and exercise, and providing surprising relief that has transformed my workflow."
Mark Freeman
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"I chose Mark Smith Orthotics over other options because of his highly professional approach, the time he dedicates, and the excellent quality of his work."
Tayyab Talu
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"I have experienced a significant enhancement in daily comfort, a substantial reduction in pain, and unexpectedly straightforward ease of use, making these custom orthotics indispensable."
N. Douglas
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"Before the insoles, I had foot pain from a flat arch in my feet and sometimes lower back pain because I also had one leg slightly longer than the other. Now, I am pain-free and can walk further and faster!"
Tom Carr
