2015 

The family business E. Smith & Co (Surgical) Ltd was dissolved, and Mark and wife Beccy started a new business, Lakeland Orthotics Ltd, which focused on supplying the NHS and private sector with bespoke-made and off-the-shelf orthotics, as well as a thriving orthotics clinic for the East Riding of Yorkshire area. The factory was completely revamped, and staff training was elevated to include 5S lean manufacturing, team leadership and safety training.